Get to Know Your Customers Day is the third Thursday of Each Quarter—January, April, July, October.
In honor of customers’ day we want to reminisce about all those good old days when businesses were ran by owners themselves. We all had a favorite corner store, maybe a book shop, coffee joint or hardware store with a guy who asked us to describe the exact plumbing problem.
During those time, the cashier called you by name and you asked about his dog, the one that was usually sleeping by the backdoor. In the good old days, businesses ran on relationships.
We may not always be able to get very personal with the scale of our business operations. Besides, there is the internet to communicate and social media that has allowed us to be more efficient in reaching out to our customers.
But in honor of “Get to Know Your Customer Day,” this is a good opportunity to reorient your mindset back to building relationships with your customers.
One way to do this is to make your website very user friendly. Among other things this means there should be a way for them to contact you. If you do have a potential client reach out to you, respond in a very timely manner.
Make follow-up calls. You aren’t just making a sales call, you are connecting with your customers.
Use other social media to make yourself and your business approachable. At Wipple we can help set up the resources you need.
At Wipple, we recognize the competitive environment you are doing business is and we recognize the competitive nature of our business. That is why we try to spoil you so you will recognize we love to get to know our clients and exactly what their business needs.
Call today. (360) 901-1684
Go here to see what services we can offer you.